Last Updated: August 27, 2026
1. Introduction Arce’s Air Conditioning LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when using our website, requesting HVAC services, scheduling appointments, communicating with us, or otherwise interacting with our business
2. Information We Collect We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, appointment information, HVAC service requests, and other information you provide when contacting us or requesting services
3. How We Use Your Information We may use the information we collect to provide HVAC services, schedule and manage appointments, communicate with you about your service requests, provide estimates and invoices, process payments, provide customer support, send appointment confirmations and reminders, and improve our services and website
4. SMS Communications If you provide your consent to receive SMS messages from Arce’s Air Conditioning LLC, we may send you text messages regarding appointment confirmations, appointment reminders, scheduling updates, technician arrival notifications, service updates, and customer support.
If you separately consent to receive marketing messages, we may also send promotional offers and other marketing communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.
SMS consent is not a condition of purchasing goods or services.
5. Sharing of Information We may share personal information with service providers that assist us in operating our business, processing payments, scheduling appointments, providing communications, or delivering services. We do not sell your personal information.
SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
6. Data Security We take reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.
You may opt out of marketing emails by using the unsubscribe option provided in those communications. You may opt out of SMS messages at any time by replying STOP.
8. Third-Party Services Our website and services may use third-party service providers for payment processing, customer relationship management, scheduling, communications, analytics, and other business functions. These providers may process information as necessary to provide their services to us and are subject to their own privacy practices.
9. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to improve website functionality, understand how visitors use our website, analyze website traffic, remember user preferences, and enhance the overall user experience. These technologies may collect certain information automatically, including IP address, browser type, device information, operating system, pages visited, referring URLs, and interactions with our website.
We may also use third-party analytics and service providers that use cookies or similar technologies to help us understand website performance and improve our services. Information collected through these technologies is used for legitimate business, operational, analytics, and website improvement purposes.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some features of our website.
Contact Us If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Arce’s Air Conditioning LLC
Email: [email protected]