Terms & Conditions

Last Updated: August 2, 2026

1. Acceptance of Terms By accessing this website, requesting services, scheduling an appointment, purchasing products or services, or otherwise doing business with Arce’s Air Conditioning LLC, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. HVAC Services Arce’s Air Conditioning LLC provides HVAC installation, repair, maintenance, diagnostic, and related services. Service availability, pricing, scheduling, and completion times may vary depending on the nature of the work, equipment availability, property conditions, and other circumstances.

Any estimate provided before inspection may be subject to change if additional problems, parts, labor, or services are identified. When appropriate, we will communicate material changes before performing additional work.

3. Scheduling and Appointments Customers are responsible for providing accurate contact information, service address, and relevant details when scheduling an appointment. Appointment times are estimates and may be affected by traffic, emergencies, previous service calls, weather, equipment availability, or other circumstances.

If we need to change an appointment time, we will make reasonable efforts to notify you using the contact information provided.

4. Service Call and Diagnostic Fees Service call and diagnostic fees may apply to repair or diagnostic appointments. Any applicable fee will be communicated to the customer as part of the service process. Additional repair costs, parts, materials, or labor are not included unless specifically stated.

Estimates for the replacement or installation of a new HVAC system may be offered at no charge when applicable.

5. Equipment Sales and Installation HVAC equipment pricing shown on our website may include standard installation where specifically stated. Final equipment selection, system sizing, installation requirements, and final pricing are subject to verification based on the property and installation conditions.

Additional electrical work, ductwork, permits, modifications, accessories, code requirements, or other work outside the standard installation may result in additional charges. Any material additional charges will be communicated before the additional work is performed.

6. Payments and Taxes Payment is due according to the terms provided on the applicable estimate, invoice, checkout page, service agreement, or other billing document. Customers are responsible for applicable charges authorized for the products and services provided.

Applicable sales taxes will be charged where required by law. Taxes may apply differently to equipment, materials, labor, or other charges depending on applicable tax requirements.

7. Cancellations and Rescheduling Customers should notify Arce’s Air Conditioning LLC as soon as reasonably possible if an appointment needs to be canceled or rescheduled. Repeated missed appointments, last-minute cancellations, or inability to access the property may affect future scheduling availability.

Any cancellation or rescheduling fee, if applicable, will be communicated to the customer before it is charged.

8. SMS Messaging Program and Electronic Communications By voluntarily providing your mobile phone number and opting in through our website or scheduling forms, you consent to receive SMS text messages from Arce's Air Conditioning LLC. Messages may include appointment confirmations, appointment reminders, scheduling updates, technician arrival notifications, service updates, customer support communications, and other service-related information.

If you separately provide consent to receive promotional or marketing SMS messages, we may also send seasonal offers, maintenance promotions, discounts, and service announcements. Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you subsequently provide consent again.

For assistance, reply HELP to any message or contact Arce's Air Conditioning LLC at [email protected].

Wireless carriers are not liable for delayed or undelivered messages.

You must be 18 years of age or older, or have the permission of a parent or legal guardian, to participate in our SMS messaging program.

Your privacy is important to us. Information collected in connection with our SMS messaging program is handled in accordance with our Privacy Policy, available at:

https://arcesairconditioning.com/privacy-policy

9. Privacy Your use of our website and services is also subject to our Privacy Policy, which explains how Arce’s Air Conditioning LLC collects, uses, and protects personal information

10. Limitation of Liability To the fullest extent permitted by applicable law, Arce’s Air Conditioning LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be limited under applicable law.

11. Changes to These Terms Arce’s Air Conditioning LLC may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms

12. Contact Us If you have questions about these Terms & Conditions, please contact:

Arce’s Air Conditioning LLC
Email: [email protected]